Delivery Options

UK Next Day Delivery (Next Day by 1pm)	UK Standard Delivery (2-3 days)	International Delivery (5-14 days)
Upto 0.5 KG - £6.99 Upto 1.8 - £8.99 Upto 10KG - £23	Up to 1KG - £3.99 1KG - 2KG £5.99 2KG - 28KG - £6.99	Calculated on destination (add to basket to view cost)
Available on orders placed BEFORE 3.00 pm (Monday to Thursday only)	All deliveries via courier will need a signature. All DHL home deliveries are sent out between 5.30-7.30 pm.	Europe, USA, Canada, Australia & New Zealand etc

Delivery FAQ

• Delivery costs for items?
  We use the items weight to calculate the delivery cost. To find out the costs of delivering an item please click the ’add to bag button’ next to the product. You will then be able to view the delivery cost and options in your shopping bag.

• Where do you deliver?
  We are able to deliver to UK mainland including N.I, Scottish Highlands & Islands & Isle of Man.
  We can’t deliver to UK PO Box addresses
  International Orders - USA, Canada, Australia, New Zealand, France, Germany, Italy (mainland only), Finland, Denmark, Spain, Sweden, Austria, Luxembourg, Netherlands & Belgium.
  
  
• Will I have to sign for my delivery?
  Most orders will require a signature on delivery. This will be detailed as you checkout, if required. If you are not available to sign, the driver may ask a neighbour to sign for it. They won’t leave parcels if they can’t get a signature. If they leave it with a neighbour they will leave a card for you telling you where it is.
  
  
• Parcel Tracking
  All standard, & next day deliveries come with full order tracking facilities (this does not include international deliveries). We will email your parcel tracking code at time of dispatch. You are also able to view your tracking code via your account, login to view.
  Check on your parcel using the Royal Mail Track & Trace web site.
  
  
• Large Items
  Large & heavy items (Legnoart Trollies) will require a special courier and where necessary a second helper to unload the goods. If you do not feel confident in helping to unload these items we recommend you choose the extra man service. This option will appear on all heavy items, the cost of this extra service is £50. We will confirm delivery times and dates before the items are dispatched. Please allow upto 6 weeks for delivery of large items.

• Out of stock items
  You can still purchase any items marked *** out of stock, just remember to double check the product page for an estimated delivery date.
  

Happy Customers

Just wanted to say thank you for the very prompt delivery of my order - just 20 hours after I telephoned my gifts have arrived securely packaged.  It is nice to come across friendly and efficient customer service.

Keep up the good work!

K. Richardson

Recycling packaging

100% Satisfaction Guarantee

All of StylishLife.co.uk products are backed by the following guarantees:

• Our 100% no excuses Gift Satisfaction Guarantee.
• Gift exchange & refund policy.
• Our secure online shopping guarantee.

What are your site/delivery credentials?

Refund Information:

The terms below offer extra rights in addition to your statutory rights which remain unaffected

At StylishLife.co.uk we want you to be happy every time you decide to shop with us. Occasionally though, we know you may want to return items. If the goods you have chosen do not meet your approval we will be happy to make a refund or exchange. View our full refund T & C

For your protection, we recommend that you use a recorded-delivery service on all returns.

Making Returns

For all returns, except where the item is faulty, you will be required to arrange and pay for the return of the products to us.

To return any products to us:

1. Inform us via email using this form
2. Mark on the invoice (which came with the order) whether you would like a refund or exchange.
3. Pack the items back in the parcel, include the invoice and send it back (our address is on the invoice):

When returning items you are strongly recommended to obtain proof of posting. We cannot accept responsibility for parcels lost in transit.

Payments

You can pay us be choosing any of the following options:

We currently accept the following cards:

• VISA Credit (3D Secure)
• Master Card Credit (3D Secure)
• VISA Delta Debit (3D Secure)
• Maestro (3D Secure)
• SOLO Debit
• VISA Electron Debit (3D Secure)
• American Express.

If paying by Credit or Debit card - You can now send gifts to more than one registered address see My Account for more information. All Credit & Debit card purchases are scrutinised & IP numbers logged, we are able to cross reference registered card addresses & names to help prevent fraud. All prices quoted on this website are accurate at the time of publication and are quoted in pounds sterling (£)

3-D Secure Verified
We have recently updated our system to comply with the latest Verified by VISA & MasterCard SecureCode technology. During checkout an extra box will appear where you are asked to register/confirm your password. We would recommend all our customers to sign up to this free service offered by the credit card companies. This extra line of security is there to help protect against fraudulent transactions.

Luxury Gift Wrapping Service

Purchasing a birthday or an anniversary gift for someone special or just looking to impress? Then our new luxury gift wrapping service is a must.We use 2 layers of tissue paper, followed by a contemporary gift wrap and a bow for that finishing touch.

How do I add my personal message?
When you make a purchase, you’ll find an option just before checkout to add our luxury gift wrapping service. Simply click the "add gift wrap" button and type your message in the box provided.

Please note Gift Wrapping is not available on large items.